Privacy & Cookies

1. Introduction

Moana Cruising ("we", "us", "our") is committed to protecting your privacy. This Privacy & Cookies Policy explains how we collect, use, and safeguard your personal information when you visit moanacruising.com and use our services.

2. Information We Collect

We may collect personal information you provide directly, such as your name, email address, phone number, and travel preferences when you make an enquiry, request a quote, or book a trip. We also collect technical data through cookies and analytics tools, including your IP address, browser type, pages visited, and referring site.

3. How We Use Your Information

  • To process and manage your bookings and enquiries
  • To communicate with you about your trip, including pre-trip information
  • To improve our website, services, and customer experience
  • To send promotional content, only with your consent
  • To comply with legal obligations

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential cookies: Required for site functionality (e.g., session management).
  • Analytics cookies: We use Google Analytics (GA4) to understand how visitors interact with our site. These cookies collect anonymised usage data.
  • Third-party cookies: Embedded content (e.g., YouTube videos, social media links) may set their own cookies.

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

5. Data Sharing

We do not sell your personal data. We may share information with trusted service providers who assist in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose information when required by law.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking-related data is retained for a minimum of five years for legal and accounting purposes.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at hello@moanacruising.com.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

Last updated: July 2025